Turn every review into a brand moment.
Generate perfect, on-brand responses to customer reviews in seconds across Google, Yelp, and Trustpilot.
10 free replies/month · No credit card required
of shoppers read
business replies
more likely to buy
from brands that reply
"The product quality is decent but shipping took way longer than expected. I ordered two weeks ago and it barely arrived in time for the gift. Customer service didn't respond to my emails either."
The problem
A bad review demands a thoughtful response — but writing one from scratch, for every review, every day, is exhausting.
"Ordered the skincare set as a birthday gift. Packaging was damaged on arrival and customer service took 4 days to reply. Won't be ordering again."
Your reply
"Hi, sorry about that. We'll look into it. Thanks for your feedback."
Generic. Cold. Damages trust further.
"Ordered the skincare set as a birthday gift. Packaging was damaged on arrival and customer service took 4 days to reply. Won't be ordering again."
Generated reply
"We're truly sorry your gift arrived damaged — that's not the experience we want for you. Please reach out at support@[brand].com and we'll make it right."
Empathetic. Specific. Turns a critic into a potential returning customer.
The data
Ignoring reviews isn't neutral — it actively costs you customers. The research is clear.
of consumers read business responses to reviews before making a purchase decision.
BrightLocal, 2023
more likely to purchase from a brand that responds to reviews vs. one that stays silent.
Google, Consumer Research
of consumers say they're more likely to visit a business that responds to negative reviews.
ReviewTrackers, 2023
of consumers say a bad review has convinced them to avoid a business entirely.
ReviewTrackers, 2023
of customers expect a response to a negative review within 7 days — most get none.
ReviewTrackers, 2023
revenue increase from a single extra star on Yelp. Your replies directly move the rating needle.
Harvard Business School, Luca (2016)
The cost of silence: A single unanswered 2-star review sits at the top of search results for months. Every potential customer who reads it — and sees no response — draws their own conclusion.
How it works
No prompting, no editing, no stress. Just paste, pick, and post.
Drop in any customer review from Google, Yelp, or Trustpilot. One-click platform selection.
Pick Friendly, Apologetic, or Formal depending on the situation. Switch anytime.
Get 3 polished reply variants. Copy your favourite and paste it directly into the platform.
Drop in any customer review from Google, Yelp, or Trustpilot. One-click platform selection.
Pick Friendly, Apologetic, or Formal depending on the situation. Switch anytime.
Get 3 polished reply variants. Copy your favourite and paste it directly into the platform.
Features
Built specifically for e-commerce brands who take reputation seriously.
Responses are tuned for the tone and norms of each platform — Google, Yelp, or Trustpilot.
Friendly, Formal, or Apologetic. Match your brand voice to the situation every time.
Get 3 polished variants in under 5 seconds. No waiting, no back-and-forth prompting.
Set your business name, type, and custom sign-off once. Every reply sounds like your brand.
Add one-off context to any generation — mention a discount, reference a policy, steer the tone.
Automatically detects positive, neutral, or negative and tags the issue category.
Copy any reply variant to clipboard instantly. Paste directly into your review platform.
Every generated reply is saved so you can revisit, reuse, or refine past responses.
Pricing
Start free. Upgrade when you're ready. No contracts, cancel anytime.
Free
10 replies per month
Starter
100 replies per month
No credit card required?
Correct — the Free plan never asks for one.
Can I cancel anytime?
Yes. Cancel in one click from your billing portal, no questions asked.
What counts as a reply?
One generation request = one reply (returns 3 variants). All 3 variants count as one.
Early access
Everything you need to respond to every review — already built in and working on day one.
Replyve is live and free to start. No waitlist, no credit card. Try it on your real reviews today.
Takes less than 60 seconds to get your first reply.
Join hundreds of e-commerce brands saving hours every month.
Start free — no card needed10 replies/month free · No credit card required